Agent Talk

Some of what Dina Piterniece has done to keep communicating with her clients and prospects includes:
Picking up the PHONE and TALKING to them about something other than real estate.
"Thinking about you" cards to clients.
Sending out a regular newsletter with positive ideas.
Keeping them updated as the rates kept changing in case they were able to take advantage of the situation.
Increasing your services, resources to pass along to them. 
Her advice to fine-tune 2020 is to stick with the items that work for you best. Everyone has their specialties. Look for ways to increase your value and knowledge. 

Nicole's guest, Amanda Snitker, stated it perfectly in this episode, "We were uniquely prepared for the current market and situation, as agents." The only thing she would change is to not be so tired from everything since April. That means she's busy. That's something to celebrate. She's fine being tired, she didn't want to miss a moment, or opportunity to help her clients. 
She comes from two great examples in the industry, her own parents. She learned core values from them, saw their example of how to treat clients. What a gift they gave her. 
Her takeaway for all of you agents is not a new concept or adage, but fitting for these times. Take it one day at a time. 
 

Pipe Knoll gives all of you some very logical tips to succeed during these times and any time.  She says, "This is the time to double down on communicating with clients and being the person that's there to care."
And when she started to realize that she was actually becoming her own worst enemy and holding herself back from success. She just started to really build on her showing who she is to people and once she started to really open up and get out of her own way and stop trying to pretend to be a real estate robot she really had her business take off.

When Nicole talked to Jenn about rolling with change and continuing to grow her business, the answers are so logical but easy to forget. Get some valuable reminders from Jenn as you do your best to not freak out with the constant changes in this time of masks, no masks, go out, stay home confusion. Relationships are the constant. The need for people and interacting doesn't change.

 
Today's Agent Talk features a professional who raises the bar for all agents. Excellence and ethics are the core of what drives her to treat each client and listing - no matter what price range the same, with the same care and dedication. Get to know her in this edition of The Double Comma Club.

Learning how to fail is one of the best lessons learned in an industry as humbling as Real Estate. Life, and your career, is a marathon not a sprint with the goal of collecting memories instead of trophies because as we all know, trophies collect dust. Jeff thinks of his agents as his client. His job is to solve their problems so they can do what they do best - real estate transactions to solve the problems of THEIR clients.

It's 2020 and we are all being challenged to think outside of the box. You have to put the wide lens on to make sure your plan of action encompasses everything you value and what makes your company unique. And when it comes to real estate, an industry based on connections, it's even more important. This week we are spending time with Jana Miller, Managing Broker of Live Urban Real Estate.

Nicole's guest is redT Homes CEO, Nathan Adams. He brings a unique perspective to the real estate market in the Denver Metro area because his firm's sweet spot is new construction. First, they covered the growing popularity of townhomes over condos because of shared spaces, including elevators. A townhome is your own germs, your front door is your own. 
Closings for his firm have gone way up to give them their best month in the 15-year history of their company.

Get to know Lori Pace who is way more than an associate broker at Kentwood. This movement leader, compassionate, talented agent talks with Nicole on this Agent Talk episode on The Double Comma Club. Here's a taste, "What I did differently last year changed my business significantly. I stopped focusing on the revenue and started focusing on the relationship. And by me being me, my business almost doubled because I stopped pretending that I was just a Realtor because I am not just a Realtor. I think a lot of us do this, we pretend that we don't have families. We pretend that we don't have loss. We pretend that everything is okay. I stopped pretending and showing up and being real about it.

 
Nicole's guest today is Nilmini Hecox. She left us with an interesting perspective as an immigrant from Sri Lanka, turned real estate agent. Our real estate culture here stuns her. As she has become more vulnerable and personal with her clients, she's gained so many insights and stronger relationships. Nilmini says, "The service I offer is about safety and security, not bricks and sticks. We are in the midst of this wave of change that may never reach the shore." Please listen to this 10-minute episode of her story and what she has done to ride this wave of change for the benefit of her clients.